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Cancellations And Returns
Returns & Refunds
Returns
- What is Toolwale.com's Returns policy?
- How do I return a product?
- Are there certain categories of products which are non-returnable?
- Can I return a part of my order?
- How long will the return process take?
- How will I receive my Refund?
- How long will the refund process take?
- Where do I return my product?
- I was charged shipping charges for my order. If I return my order, will I get back my shipping charge along with the refund?
- I was charged a convenience charge for my COD order. If I return my order will I get back my convenience charge along with the refund?
- If I return a product on my own do I get back the shipping charges?
- I was supposed to receive my refund by now but I haven't. What do I do?
Drop Ship
- What is Drop Ship facility?
- Can I Drop ship my returns at certain locations for Toolwale?
- Do I need to pay a fee for using this service?
- Which all locations have the Drop Ship Facility?
Exchange Policy
- What is Toolwale.com's Exchange policy?
- How do I exchange a product?
- Which items can I exchange?
- Is exchange available in my area?
- What items can I buy in exchange?
- How soon can I expect the exchanged product?
- Can I exchange my product for an item of lesser value?
- Will I be charged for exchange?
- Can I buy multiple items in exchange for a single product?
- Can I re-exchange?
- Can I cancel the exchange?
- Is exchange applicable if my delivery and return addresses are different?
Cash Refund
- What is Cash Refund service?
- Is Cash Refund available for me?
- Will I be charged for Cash refund?
- What do I need to do to receive Cash at the time of Return?
1800 2700 427
support@toolwale.com
