Cancellations And Returns - Toolwale.com

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Cancellations And Returns - Toolwale.com

Cancellations And Returns

Returns & Refunds

Returns

What is Toolwale.com's Returns policy?
How do I return a product?
Are there certain categories of products which are non-returnable?
Can I return a part of my order?
How long will the return process take?
How will I receive my Refund?
How long will the refund process take?
Where do I return my product?
I was charged shipping charges for my order. If I return my order, will I get back my shipping charge along with the refund?
I was charged a convenience charge for my COD order. If I return my order will I get back my convenience charge along with the refund?
If I return a product on my own do I get back the shipping charges?
I was supposed to receive my refund by now but I haven't. What do I do?

Drop Ship

What is Drop Ship facility?
Can I Drop ship my returns at certain locations for Toolwale?
Do I need to pay a fee for using this service?
Which all locations have the Drop Ship Facility?

Exchange Policy

What is Toolwale.com's Exchange policy?
How do I exchange a product?
Which items can I exchange?
Is exchange available in my area?
What items can I buy in exchange?
How soon can I expect the exchanged product?
Can I exchange my product for an item of lesser value?
Will I be charged for exchange?
Can I buy multiple items in exchange for a single product?
Can I re-exchange?
Can I cancel the exchange?
Is exchange applicable if my delivery and return addresses are different?

Cash Refund

What is Cash Refund service?
Is Cash Refund available for me?
Will I be charged for Cash refund?
What do I need to do to receive Cash at the time of Return?

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